PRIVACY AND SECURITY POLICY
All services provided in Our Store belong to and are operated by OPTİMİST TEKSTİL SATIŞ VE PAZARLAMA A.Ş.
Our company may collect personal data for various purposes. Below, it is specified how and in what manner the collected personal data is gathered and how and in what manner this data is protected.
By filling out various forms and surveys on the Membership or Our Store, members provide certain personal information about themselves (such as name-surname, company information, phone, address, or email addresses) which is collected by Our Store due to the nature of the business.
Our company may send campaign information, details about new products, and promotional offers to its customers and members at certain times. Our members can make any choice regarding whether to receive such information during the membership process, and later, after logging in, they can change this choice in the account information section or notify us via the link in the informational message they receive.
In the confirmation process conducted through our Store or via email, personal information electronically transmitted to our store by our members will not be disclosed to third parties beyond the purposes and scope specified in the "User Agreement" we have with our members.
To identify system-related issues and quickly resolve problems or disputes related to the provided service, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information.
Our company may also use the requested information directly for marketing purposes by itself or persons it cooperates with, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, provided by the user, or related to transactions made through our Store; may be used by our company and cooperating persons for various statistical evaluations, database creation, and market research without disclosing the identity of our members, beyond the purposes and scope specified in the "Membership Agreement."
Our company is committed to keeping confidential information strictly private and confidential, considering it as a duty of secrecy, and to taking all necessary measures and exercising due care to ensure and maintain confidentiality, preventing the entire or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in connection with the sales process and according to the instructions you provide. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently from our shopping sites and sent to the relevant bank for verification. If the card's usability is approved, the shopping continues. Since no card information can be viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online by credit card is monitored by our company against Credit Card Fraud. Therefore, for customers ordering for the first time from our shopping sites, financial and address/phone information must first be verified for the order to proceed to supply and delivery stages. If necessary, the credit card holder customer or the relevant bank is contacted to verify this information.
Only you can access and change all the information you provide when registering. If you securely protect your member login information, it is impossible for others to access or change your information. For this purpose, a 128-bit SSL security area is used during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites that have a helpline or customer service and specify full address and phone information are preferred more nowadays. This way, you can get detailed information about all your concerns and obtain more reliable information about the trustworthiness of the company providing the online shopping service.
Note: We recommend paying attention to the presence of the company's full address and phone number on internet shopping sites. If you are going to shop, note down all the phone/address information of the store where you bought the product before making a purchase. If you do not trust it, confirm by calling before shopping. All our online shopping sites belonging to our company include all information about our company and the company location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via credit card mail-order method will be stored by our company according to the privacy principle. This information is kept for 60 days against possible disputes regarding credit card withdrawals with the bank and is then destroyed. If any amount other than the approved mail-order form amount you send us for the products you ordered is withdrawn from your card, you can naturally dispute it with the bank and prevent the payment of this amount, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited in number;
1.To comply with the obligations imposed by laws, decrees, regulations, etc., issued and in force by authorized legal authorities;
2.To fulfill and implement the requirements of the "Membership Agreement" and other contracts concluded between our store and users;
3.Requesting information about users for the purpose of conducting an investigation or inquiry duly carried out by authorized administrative and judicial authorities;
4.These are cases where providing information is necessary to protect users' rights or security.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Store's Customer Service regarding any order. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
BROWSER COOKIES
Our company can obtain information about users who visit our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by an internet site to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times, and how long they stay on the site, and to dynamically produce advertisements and content from specially designed user pages for users. The technical communication file is not designed to obtain data or any other personal information from the main memory or your email. Most browsers are designed to accept the technical communication file by default, but users can change the settings to prevent the technical communication file from being sent or to receive a warning when it is sent.
Our company may publish or change the provisions of this "Privacy Policy" on the site at any time or send electronic mail to users or publish it on the site. If the provisions of the Privacy Policy change, they take effect on the date of publication.
For any questions and suggestions regarding our privacy policy
info@birdiejay.com You can send an email to the address. You can reach us through the contact information below belonging to our company.
Company Title: OPTIMIST TEXTILE SALES AND MARKETING INC.
Address: MERKEZ MAH. GÜZELYURT SK. NO: 3 INNER DOOR NO: 24 KAGITHANE/ ISTANBUL
Email: info@birdiejay.com
