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Contact us

If you have any questions, you can check our Frequently Asked Questions page, and if you can't find the answer you're looking for there, you can contact the Birdiejay Customer Support Team.

You will be contacted as soon as possible during working hours.

info@birdiejay.com

MON - FRI, 09:00 - 17:00

Return and Exchange Procedures

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Size Guide

If you think you are in between sizes or this chart is not sufficient for you, you can check our size finder available on the product pages.


BOTTOMS 167 cm and below 168 cm and above
Size 32-38 XS/S Regular XS/S Long
Size 40-48 M/L Regular M/L Long

TOPS Size Chest (cm) Sleeve Length (cm)
XS 32-34 78-85 60
S 36-38 86-95 60
M 40-42 96-105 64
L 44-46 106-115 65

**Sleeve length information is for our long-sleeve t-shirts. All our t-shirts have the same size and chest measurements.

Shipping

  • Shipping is free for orders of 1290₺ and above.
  • Orders placed by 08:00 from Monday to Friday are shipped the same day; orders placed afterward are shipped the next day.
  • Delivery dates may change on official holidays.
  • Delivery is made within an average of 1-2 business days within Istanbul, and 1-3 business days outside the city.

Returns and Exchanges

  • The return and exchange period is 14 days from the date the cargo is delivered to you.
  • Don't forget to get your free shipping code after filling out the Return / Exchange form.
  • If you have gifts earned from shopping over certain amounts and your total shopping after the return falls below this amount, the gifts must also be returned.

Thank you for contacting us. We will get back to you as soon as possible.

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