Birdiejay was produced using superior fabric and sewing technology not available in Turkey. We are sure that Birdiejay, which brings a new breath to sportswear with fabrics that shape but do not squeeze, patterns that reveal the best form of your body, and its stylish appearance, will become your indispensable choice once you try it.

All products at Birdiejay are produced in limited quantities and the same products are not reproduced in order to offer different options. Therefore, except for our classic black leggings LEGGINGS OF A LIFETIME - BLACK, we do not plan to restock other products. For this reason, we recommend that you purchase the products you like before stocks run out. Still, we are always open to your ideas, and there may be surprises for highly requested products.

You can use our size chart for general measurements. If you are still not sure info@birdiejay.comYou can consult us from ’dan or our social media accounts.

 

It is suitable, you can have it made by a tailor you trust.

Although it varies between international and domestic orders, your domestic orders are shipped within 1-2 days. They are delivered within 1-3 days. During special days and official holiday periods, since cargo companies do not operate, this period may extend to after the official holiday. When your order is shipped, you will be informed by an email containing the tracking link, and you can also see where your package is by clicking on your order within the my account section. If you need support, you can contact us via info@birdiejay.com or live support.

If you need to change the address on your order, please info@birdiejay.com or you can reach us through our social media accounts. If your order has not been shipped, it will be sent to your new address.

In order to deliver your orders as quickly and accurately as possible, they are automatically processed in our integrated storage system as soon as the order is created. Manual intervention in this automation process can cause disruptions in the operational flow and increase the risk of errors. To maintain operational efficiency and customer satisfaction, orders cannot be interfered with. We kindly ask you to ensure the accuracy of the information before placing the order. In case of any error, you can initiate the return process after the product has reached you.

In order to deliver your orders as quickly and accurately as possible, they are automatically processed in our integrated storage system as soon as the order is created. Manual intervention in this automation process can cause disruptions in the operational flow and increase the risk of errors. To maintain operational efficiency and customer satisfaction, orders cannot be interfered with. We kindly ask you to ensure the accuracy of the information before creating the order. In case of any error, you can initiate the return process after the product has reached you.

All orders can be returned within 14 days from the day the order reaches you. Within this period, we will gladly accept products that have not had their tags removed, have not been worn except for trying on, have not been washed, damaged, or stained. To accept the return, the return shipment must be prepared using the original Birdiejay packaging materials (box, bag, tag, etc.); otherwise, the return will be rejected by us.

Yes. You can create an exchange request on our website within 14 days from the date your order is delivered. Within this period, we can provide an exchange for products that have not had their tags removed, have not been worn except for trying on, have not been washed, damaged, or stained.

Our warranty covers defects arising from production processes such as seam bursting.

When you encounter such a situation, with us Return or Exchange from our page or info@birdiejay.comYou can contact us through ’dan. After the necessary examinations, we will get back to you as soon as possible. Customer satisfaction is always our top priority, and you can be sure that we will never cause any inconvenience to any of our customers under any circumstances.

After the returned products reach us, we perform the necessary checks and approve them within one week. Then, depending on your bank, your refund will be completed within a few business days. The method and duration of reflection on your credit card statement may vary depending on your bank. For international orders, we do not refund any customs duties, other taxes, and additional fees that may apply to your order.

All shipping costs for exchange transactions are covered by us, and for return transactions, the shipping cost will be charged to you and the refund will be made accordingly.

Yes! We currently ship to the USA, UK, Germany, Belgium, France, the Netherlands, Spain, Switzerland, Italy, and Canada. If you want to order from a country outside of these, please contact us info@birdiejay.comYou can email from ’dan.

For international orders, customs duties or additional fees may be charged depending on the country you placed the order from. These charges are imposed not by Birdiejay but by the relevant authorities of the countries.